Privacy Policy

1. Introduction

ALDFX-ONLINE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, client portal, and services.

By using our Services, you consent to the data practices described in this policy. If you do not agree to this policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• • Full name and contact details (email address, phone number)
• • Company or business name
• • Billing and payment information
• • Profile picture (if you upload one or sign in via a social provider)
• • Any information you provide in support tickets, messages, or project communications

2.2 Information from Third-Party Authentication

If you sign in using Google, we receive:

• • Your name and email address
• • Profile picture URL
• • Account identifier (we do not receive your password)

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address and general location
• • Browser type and version
• • Operating system
• • Device type
• • Pages viewed and interaction with our services

3. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our services
• • Process your transactions and manage your account
• • Communicate with you about your projects, tickets, and hosting
• • Send administrative information, updates, and security alerts
• • Protect against fraud and unauthorized access

4. Payment Processing

We do not store your complete credit card information. All payment processing is handled securely by our third-party payment processors (e.g., Stripe, PayPal). They process your payment details according to their own privacy policies.

5. Information Sharing

We may share your information in the following situations:

• • Service Providers: We share information with third-party vendors who assist us in operating our services.
• • Legal Obligations: We may disclose information if required by law or in response to valid requests.
• • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, no transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• • Access the personal data we hold about you
• • Request the correction of inaccurate data
• • Request the deletion of your personal data
• • Object to our processing of your personal data

To exercise these rights, please contact us or submit a support ticket via the Client Portal.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those third-party sites.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ALDFX-ONLINE Support